FAQ
Frequently Ask Questions
FAQ
Frequently Ask Questions.
Are your products Authentic?
Absolutely. Every saree and textile is authentic, high-quality, and crafted with care, reflecting the legacy and values of Shri Jothilingam Pattu Mahal.
How can I contact you for support?
You can reach us via phone, email, or our website contact form. Our team is always ready to assist you.
How should I care for my silk/pattu saree?
Dry clean recommended, store in a cool dry place, avoid direct sunlight for long periods.
What is your return/exchange policy?
Returns/exchanges are accepted as per our Return Policy. Items must be unused, with tags and original packaging intact.
What are your store timings?
Our showroom timings are 9.30 am to 10.00pm, and we are happy to assist you during working hours.