Privacy Policy for Shri Jothilingam Pattu Mahal

1. Introduction

At Shri Jothilingam, we respect your privacy and value your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase through shrijothilingam.in. By using our website and services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect your information in various ways, including when you browse the site, place an order, or subscribe to our newsletters. Types of data we collect include:

• Personal Information: Name, email address, phone number, shipping and billing addresses, payment details (handled securely via payment gateways).
• Account & Order Details: Username (if applicable), password (securely stored), order history, and preferences.
• Device & Usage Data: IP address, browser type, operating system, device information, pages viewed, browsing patterns.
• Cookies & Similar Technologies: We use cookies and tracking tools to enhance site performance, remember your preferences, and analyze browsing behavior.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders, including payments, shipping, and customer communications.
• To manage your account, provide support, and address inquiries or complaints.
• To enhance website functionality, analyze usage patterns, and improve your overall experience.
• To send promotional content, offers, and newsletters (with your consent, and you may opt-out anytime).
• To comply with legal obligations or respond to lawful requests.

4. Sharing of Information

Your privacy matters to us. We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Payment gateways, delivery partners, and IT service providers who assist us in operations.
• Legal Authorities: If required by law—for example, in response to legal processes or regulatory requirements.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Enhance user experience (e.g., keeping you logged in or retaining language preferences).
• Analyze website traffic and user behavior for improvements.
  You can manage or disable cookies through your browser settings, though this may affect site functionality.

6. Security of Your Information

We employ industry-standard security measures—such as encryption and secure servers—to protect your information. While we strive to safeguard your data, no online system is entirely immune to risks, so absolute security cannot be guaranteed.

7. Your Rights

As a user, you have the following rights:

• Access & Correction: You can review or update your personal details by logging into your account or contacting us.
• Marketing Opt-Out: You can unsubscribe from promotional emails via links included in the communications or by contacting us.
• Deletion & Withdrawal: You may request deletion of your account and personal data—please contact us to initiate this process.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before interacting.

9. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we learn that we have done so, we will promptly delete that information.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, including the revised effective date. We encourage you to review this policy each time you visit our site for updates.

11. Contact Information

• For any questions or concerns about this policy or your personal data, please contact us:
  Email: connect@shrijothilingam.in
  Address: 657, Main road, Kovilpatti-628502, Tamil Nadu, India