TERMS & CONDITIONS
Terms & Conditions
Welcome to Shri Jothilingam Pattu Mahal. By accessing or using our website (www.shrijothilingam.in), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
- General
- These Terms & Conditions govern your use of our website and the purchase of products.
- By placing an order, you accept these terms in full.
- We reserve the right to update or modify these Terms at any time without prior notice. Please check this page periodically for updates.
- Eligibility
- You must be at least 18 years old to purchase products from our website.
- By placing an order, you confirm that all details you provide are accurate and complete.
- Products and Pricing
- All products displayed on our website are subject to availability.
- Prices are listed in INR (Indian Rupees) and are inclusive/exclusive of applicable taxes (as stated at checkout).
- We reserve the right to change product prices at any time without notice.
- Orders
- Once an order is placed, you will receive a confirmation email.
- Orders cannot be cancelled once processed.
- We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or payment issues.
- Payments
- We accept payments via secure payment gateways (Credit/Debit Cards, UPI, Net Banking, Wallets).
- All payments must be made in full before dispatch.
- Shipping & Delivery
- We deliver across India. Delivery timelines may vary depending on location and availability.
- Shipping charges, if any, will be mentioned at checkout.
- Shri Jothilingam is not responsible for delays due to courier partners or unforeseen circumstances.
- Return & Exchange Policy
- Returns or exchanges are accepted only for damaged or defective products.
- Customers must inform us within 48 hours of receiving the order with unboxing video proof.
- Products must be unused, in original condition, and with tags intact.
- Customized or pre-ordered products are not eligible for return/exchange.
- Cancellation Policy
- Orders once confirmed cannot be canceled.
- In exceptional cases (like double payment), please contact our support team.
- Intellectual Property
- All content on this website, including images, logos, designs, and text, is the property of Shri Jothilingam.
- Unauthorized use of any material is prohibited.
- Limitation of Liability
- Shri Jothilingam will not be liable for any indirect, incidental, or consequential damages.
- We do not guarantee that the website will be error-free or uninterrupted.
- Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with Indian law.
- Any disputes will be subject to the jurisdiction of Tamil Nadu courts.
- Contact Us
For any queries, please contact us at:
- Email: connect@shrijothilingam.in
- Address: 657, Main Road, Kovilpatti-628502, Tamil Nadu, India
